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  • Why doesn't AER 360 have a separate VPD leaf temperature offset for night?
    VPD doesn't matter at night since plants close their stomata.
  • How To Find Your Device ID?
    Your device ID is a unique identifier assigned to your AER 360. In case of an issue with your device, we might ask you to provide us this ID so we can help troubleshoot your issue(s). You can find your device ID on the physical device, and Product Package.
  • What is VPD and VPD charts?
    VPD helps you identify the correct range of temperature and humidity to aim for in your grow space. With VPD you can achieve the best results while avoiding pest and environmental problems. VPD also controls plant transpiration rates, stomata opening, CO2 uptake, nutrient uptake, and plant stress.
  • What do I need to connect my AER 360?
    The only thing you will need to setup your device is an active 2.4GHz WIFI connection and a PC or Mobile device. There are no additional hubs or purchases required to setup your device. Not sure if you have a 2.4GHz connection? It's standard for modern routers to come with "Dual band" WIFI. This means that both the 2.4 and 5GHz bands are combined on the same SSID (SSID is your network name). For a step-by-step proces to set up AER 360, watch this Youtube Video:
  • Where do I place my AER 360?
    You want your device to be mounted or hung at around mid-canopy height in your grow. It should not be directly under your lights. This will lead to high temperature readings and low humidity readings because the lights will heat up the device. You want it in a place with good airflow, so you have a good idea of your overall environment, not just of a still and quiet corner of your grow. You want to have your AER 360 as close to the center of your grow as possible. If you have multiple devices, we suggest spacing them out evenly throughout your grow, tending towards the center. If you have a big grow (> 100 - 250 sqft or 10-25 m²) you will want to have multiple devices. We suggest at least one per every 100-250 sqft (10-25 m²) of canopy. A higher number of devices for a given area will lead to better visibility into your grow's micro-climates.
  • Will a hotspot work if I don't have WIFI?
    Yes! If you don't have an active WIFI connection, you can connect your device to a mobile hotspot on your mobile device or a mobile hotspot offered by cell carriers. Having issues? Please reach out to us directly at +91-8486354743 or
  • What Does the AER 360 Pro Measure?
    Light - The AER 360 Pro measures light using a lux sensor. Using the lux sensor you can easily see if your light came on when they were supposed to or if there was a problem that needs to be corrected. Temperature - The temperature in your growing environment can cause a number of issues if it falls too far out of your plants preference range. If the environment gets too cold, frosting can damage plants. If the environment gets too hot, plant's can be scorched. The AER 360 Pro measures the temperature so that you always know that your heat is within an acceptable range. Humidity - One of the most overlooked aspects of growing is humidity. Humidity levels can determine if your plants are thriving. However, the wrong humidity can put them at risk of developing mold or pest issues. If your humidity gets too low than you may find your media losing moisture very quickly, which can leave you with plants that dry out sooner than you are available to tend to them. Alternatively if your humidity gets too high you can develop mold issues, especially during flowering stage. Having your entire crop developing mold just before harvest due to a humidity issue can be the most disappointing experience a grower can go through. AER 360 Pro easily keeps this in check. VPD helps you identify the correct range of temperature and humidity to aim for in your grow space. With VPD you can achieve the best results while avoiding pest and environmental problems. VPD also controls plant transpiration rates, stomata opening, CO2 uptake, nutrient uptake, and plant stress. Dew Point - Important to keep track of the risk of condensation. Historical Data - The real value of AER 360 Pro comes from accessing historical data. Looking back on weeks of data about your grow room to discover where things went wrong or where you can make improvements in your growing process can be invaluable.
  • How many sensors/devices do I need for my grow?
    The number of sensors you need will depend on your goals -- we typically see these two scenarios: Crisis alerting: If you are only looking to be notified when conditions are not ideal, a lower concentration of devices will be required. Common occurrences include equipment failure (A/C, heater, dehumidifier, exhaust fans, lighting timers) or simply user error (accidental unpluggings, incorrect timer settings, leaving a pump or fan running, etc). Optimizing microclimates: A higher concentration will be required so you can setup multiple zones within a single growspace. Common placement includes putting a sensor near your best performing tray/plant/bed and another near your worst. This will allow you to compare and understand why one area is performing better/worse than others. Large Facility? Contact us at +91-8486354743 or
  • Why do we need to calibrate a pH probe?
    All pH electrodes cannot be produced with identical characteristics. This difference between the theoretical and actual behaviour of a pH probe must be compensated for. A calibration is required to match the pH meter to the current characteristics of the pH probe. These characteristics constantly change throughout a pH probe's life, so, the recommendation is to calibrate it every 30 days. However, the more a pH probe ages, the more frequent a calibration will be required.
  • How does Nutrient Solution Temperature affect pH?
    Temperature is a key plant health fundamental, as it plays a pivotal role in your plants’ growth rate and structure. Sometimes you’ll be taking a cold probe and putting it into a warmer nutrient solution. If this is the case, leave the probe in the solution for 5 minutes before taking the measurement. This ensures the probe compensates for the correct temperature. You may need to do this regularly in winter. Measuring the temperature of your nutrient solution is important. If it’s too warm, this could lead to oxygen deficiency and root infection. If it’s too cold; this could shock the roots, which may hinder plant growth. A solution temperature of 18-22°C (65-72°F) is recommended. Remember... regular cleaning, hydration and calibration will keep your pH tools accurate.
  • Returns/Warranty Replacement
    Returns: Not for you? Return your device for any reason within 30-days for a full refund (shipping not included) Warranty/Replacement: We have a 30 day no questions asked return policy, and a 2 year warranty for manufacturer defects. In most cases after one year an issue would have revealed itself if there was an issue with a component or circuitry. That said, we are flexible overall and like to keep our customers online. If you believe there is an issue with your device and would like to return it or get a warranty replacement. Please email us at, and we can help get everything sorted out for you! You can also give us a call at +91-8486354743.
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